Refund Policy

Last updated: September 25, 2026

1. No Cost to Apply

There is no fee to submit an application on this Site or to receive a decision. You only have payment obligations if you accept and sign a Loan Agreement.

2. Loan Proceeds Are Not a Purchase

A title loan is a loan, not a purchase of goods or services, so the concept of a "refund" of loan proceeds does not apply the way it would for a retail purchase. Your repayment amount, due dates, any prepayment terms and any right to cancel or rescind are set out in your signed Loan Agreement, which controls.

3. Right to Cancel

If your Loan Agreement gives you a right to cancel or rescind the loan within a stated period, that right, its deadline and how to exercise it will be described in that agreement. Contact us using the details below if you have questions about your specific agreement.

4. Fees & Charges

Any fees that may apply (for example, a returned-payment fee) are disclosed in your Loan Agreement and fee schedule. If you believe a fee was charged in error, contact us and we will review it.

5. Overpayments & Billing Errors

If you believe you were overcharged or a payment was misapplied, contact us promptly with your account details. We will investigate and correct any verified error.

6. How to Reach Us

DealerCash, LLC
18601 LBJ Fwy Ste. 722
Mesquite, TX 75150
Phone: 800.535.9027
Email: info@dealercash.net

7. Changes to This Policy

We may update this Refund Policy from time to time. The "Last updated" date above reflects the most recent revision.